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Welcome to the frequently asked questions section for SurfaceSound Compact. If you are unable to find an answer to your question, please contact us via e-mail at: ssc_support@contourdesign.com
frequently asked questions
| 01 | If the mic arm is rotated too fast from approximately -30 deg. (on desk position) to approximately 130 deg. (in car use position), why do no sound come out of the speaker? |
|---|
There is insufficient time for the electronics to power up. To solve this problem, turn off Bluetrek SurfaceSound Compact and turn on
again.
| 02 | During charging using the USB cable and plugged into a computer, why does charging red LED on Bluetrek SurfaceSound Compact turn on and off intermittently? |
|---|
Maybe the computer does not provide sufficient current. After a certain length of time, the charging LED will turn on and stay on until
Bluetrek
SurfaceSound Compact is fully charged.
| 03 | How to activate/inactivate the voice alert function? |
|---|
A built-in voice alert is an advanced feature that is now available on your car kit. A recorded voice reminds you of the actions in your
car kit,
such as: reject a call, redial the last number, redial the last incoming call, when you have a missed call, dial the missed call, cancel the missed call, when your car kit
is connected/disconnected and when your car kit needs to be charged. The voice alert feature is activated by default. You may choose to activate/inactivate this function by
pressing both TALK button and VOL- for approximately 7 seconds, it will then restart and connect automatically.